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ALDRICH GUEST HOUSE POLICIES

When is check-in and check-out?
We don't think you should have to adjust your schedule to fit ours, so we let you tell us when you'll be arriving. That way we can be here when it is best for you. We can often check guests in as early as 12 noon and sometimes even earlier - just let us know when you'll be coming in! Check-out is any time before 11am on the day of your departure.

Where can I park?
Feel free to park on either side of the street in front of the house. Please avoid parking in the driveway or in the pad at the end of the street as that is the neighbor's driveway.

What does 'Cannabis Friendly' mean?
Glad you asked! First and foremost, there is NO SMOKING OF ANY KIND IN THE HOUSE OR THE POTTING SHED! In a nutshell, it means that we have a designated structure, separate from the house, for those who wish to consume cannabis without disturbing those who do not. Basically, if you want to consume, we have a place for you to do that. If you don't, you'll probably have no idea that it's even an option. If you have any questions or concerns, please feel free to let us know! For all the details: https://www.aldrichguesthouse.com/CannabisFriendlyLodging.html

What is the cancellation policy?

Regardless of the reason for cancellation, shortening of reservation, or early departure: Single room reservations are non-refundable within 14 days of arrival. Group reservations, full-house bookings, and multiple rooms travelling together are non-refundable within 30 days of arrival. Cancellation or shortening of reservations prior to the 14 or 30-day period will be refunded less a $50 processing fee per room. Bookings for special events are non-refundable regardless of when cancellation is made. If you are concerned that you may not be able to make your trip for any reason or just want a little extra peace of mind and flexibility, we suggest you purchase travel insurance. **If you have booked through a third party (ie. Expedia, Booking.com, etc.) please refer to that party's cancellation policy as it is often more strict than ours. Just another benefit of booking directly with us!**

Does the cancellation policy apply to cancellations due to Covid-19?
Yes, as Covid-19 is now a known risk to travel, the above cancellation policy is in effect. We suggest all of our guests purchase travel insurance. **If cancellation is due to official travel restrictions issued by federal, state, or local government, we will issue a Credit Voucher to be used within 12 months of the issue date.**

What about the Winter Weather Guarantee?
If you are concerned with the potential of weather that may affect your travel plans, we suggest purchasing travel insurance as the 14 or 30-day cancellation policy also applies to reservations cancelled due to weather.

Are children allowed?
Due to being cannabis friendly, all guests must be 21 years of age or older.

What is breakfast like?
***AS OF 11 JUNE 2021, ILLINOIS IS IN PHASE 5 OF RE-OPENING AND HAS LIFTED SOCIAL DISTANCING, CAPACITY, AND MASK REGULATIONS. GUESTS WILL NOW HAVE THE OPTION TO SIT AT THE DINING ROOM TABLE OR AT ONE OF THE OTHER TABLES IN THE PARLOR OR LIBRARY BASED ON THEIR COMFORT LEVEL. WHEN WEATHER PERMITS, WE WILL SERVE BREAKFAST ON THE SCREENED IN PORCH. PLEASE NOTE THAT THIS IS SUBJECT TO CHANGE BASED ON GUIDANCE FROM FEDERAL, STATE, AND LOCAL GOVERNMENT AGENCIES.***
Breakfast is served at 8.30am in the dining room and will include a variety of seasonal offerings. It is a full, hot breakfast and you will not leave the table hungry!

Do I have to eat in the dining room?
For those guests who prefer to have a private dining experience, we offer in-room breakfast for $25 per day. This will be served between 8.30am and 8.45am. To take advantage of this amenity, please select it in the 'Upgrades' tab when making your reservation or just give us a call and we can add it for you.

Can you accommodate dietary restrictions?
With advance notice, we are more than happy to accommodate dietary restrictions or food sensitivities.

Can I bring my pet?
For the comfort and safety of all of our guests, pets are not allowed. We are happy to arrange kenneling services if you should be in need of that.

Is smoking allowed?
Illinois regulations stipulate that smoking is not allowed anywhere indoors or on the screened in porch. Smoking is prohibited within 15 feet of windows or doors. A smoker's bench is provided for those who wish to avail themselves of it.


ARRIVAL TIMES
11:00 AM - 7:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A 100 percent deposit is collected at the time of purchase. Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are not allowed. Pets are not allowed.

CREDIT CARD SECURITY
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